How to answer a performance appraisal
Generally, employers conduct performance appraisals yearly to let employees know their productivity and the areas they should improve on. Your performance appraisal may include completing a self-evaluation regarding your job performance prior to the evaluation meeting. During the actual meeting, your supervisor will go over the results of your self-appraisal and discuss her own perceptions of your job performance. It is therefore critical that you know how to answer questions relating to your performance appraisal.
Develop an objective frame of mind before tackling questions. You may be tempted to give yourself high marks on every question asked about your performance. But before you do, stop and think carefully. If you exaggerate your achievements, your supervisor will most likely know because she has been observing your progress. Ask yourself some tough questions before you begin answering the appraisal questions.
Ask yourself if the work you have contributed made a positive impact on your productivity. Examine your interaction with your coworkers, and how you have served customers. Determine if you are aware of what is expected of you and if you have attained those expectations. Examine whether you generally meet expectations or exceed them. Determine what you hope to ultimately achieve in your career and how you plan to get there. Be honest in your conclusions.
Document how you contributed consistently to the company's overall objective. Use examples to highlight your points. For example, if you are part of a sales team and you contributed to the team's success, state the exact figures and dates of your achievements. If you provided above average customer service to clients, list the communication strategies you used and any client feedback you gained. Do not brag about your achievements; simply state them and back them up with facts.
Discuss any additional training you gained during your appraisal period. Perhaps your supervisor suggested you undergo additional training regarding a specific aspect of your work. Maybe you learnt additional skills on your own that increased your work skills. Including this information shows your assertiveness and your desire to grow as an employee.
Discuss your developmental needs. Ask for whatever training or resources you need to do your job more competently. Inquire about the type of support available so you are aware of the avenue you must take to attain growth in your career. If your supervisor is aware of your desire to grow, it can boost your performance appraisal.