Business Category Business: career motivation and tips to move ahead

Role play interview tips

Role playing interviews is a technique used by sales departments to prepare trainees for the types of situations a prospective customer presents. Interview role play is also suggested for job seekers to prepare for the ever-stressful employment interview. The idea behind either scenario is to allow someone to experience interview role playing to make adjustments to any inappropriate responses.


Take time to familiarise yourself with a company before a job interview. Memorise the company motto and mission statement before interview role playing. Go to the company website and read the "about us" section along with the company profile or history sections that may be available in addition to the home page. For sales interview scenarios, study the scripts provided along with all company information and policies dealing with sales, delivery, refunds and customer satisfaction.

Typical Questions

Prepare answers for the common questions you are likely to be asked before role playing interviews. Potential employers typically ask you to describe yourself, including strengths you possess, your interest in working for the company and why you left your former position. Prepare for the types of sales questions your product or service may generate. Common service questions involve guarantees, emergency service and company experience. Customers considering product purchases ask about reliability, and refund policies.


Get a helper to ask you the common interview questions. Choose someone with sales or human resources experience, depending on the anticipated interview. Answers these questions out loud before your audience. Allow the interview role play helper to point out your verbal hesitations such as "um," and repeat your given answer to any question containing such hesitations. Stop and reword any response that causes the interviewer to question the accuracy or confidence of your statement.

Interview Etiquette

Dress the part for your employment interview. A suit and tie will be appropriate for office and sales positions, but not when interviewing for a cabinet maker's job. Avoid loud colours such as orange and red. Traditional black, grey and navy are safer for making first impressions. Shake the hand of the interviewing host before sitting down to begin, and upon getting up to leave. Avoid negative statements regarding the position and your former employers.